Home Banking - Terms & Conditions

Member Disclosures

We are Seaboard FCU at P.O. Box G, Bucksport, Maine 04416, and our phone number is (207) 469-6341 or toll free 1800-639-2206. Our email address is info@seaboardfcu.com. By clicking “Accept” when you register for and upon using the Home Banking Service, you agree to all of the terms and conditions contained in this Agreement. We may offer additional Home Banking services and features in the future. Any such added Home Banking services and features will also be governed by this Agreement and by any terms and conditions provided to you at the time the new Home Banking service or feature is added and/or at the time of enrollment for the service or feature, if applicable. From time to time, we may amend these terms and modify or cancel the Home Banking Services we offer without notice, except as may be required by Law.

The Home Banking Service is any account, loan or other banking product accessed through the Home Banking Service. The terms and conditions stated in this Agreement are in addition to your and Seaboard FCU’s rights and responsibilities set forth in the “Member Account Disclosures” (including, without limitation, “Consumer Liability for Electronic Funds Transfers”) disclosure brochure that was provided to you when you first opened your account with Seaboard and that can also be found in the Brochures and Forms section on our website, http://www.seaboardfcu.com/useful-brochures.aspx.

Consumer liability for unauthorized Home Banking transactions. TELL US AT ONCE if you believe your account information has been compromised. Telephoning is the best way of limiting your possible losses. If you tell us within two (2) business days, you can lose no more than FIFTY DOLLARS ($50.00) if someone uses your online account without your permission. If you do NOT tell us within two (2) business days after you learn of the compromised online account and we can prove that we could have stopped someone from using your online account without your permission if you had told us, you could lose as much as FIVE HUNDRED DOLLARS ($500.00). Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back any money you lost if we can prove that we could have stopped someone from taking the money if you had told us in time. We are liable only for losses in excess of the limits stated.

Notification procedure. TELL US AT ONCE if you believe your account information has been compromised or if someone has transferred or may transfer money from your account without permission, by calling us at the number shown at the beginning of this Agreement, or writing us at the address given at the beginning of this Agreement.

Types of transactions available. You may use the Home Banking system to obtain account balances, confirm deposits, verify checks clearing your checking account, make transfers between accounts, obtain open-end advances, and more.

Cross-account transfers. The Home Banking system allows you to transfer funds to another member’s account, such as your spouse’s or child’s. For security purposes, certain restrictions apply.

Before any cross-account transfers are allowed, you must designate the accounts to which you wish to transfer funds. Contact Seaboard FCU for the cross-account transfer form.

Home Banking only allows you to transfer funds INTO an account. You cannot initiate a withdrawal FROM your designated cross-accounts.

Once a cross-account transfer is completed, you cannot reverse the transaction.

Transfer limitations. According to Federal Regulation D, you are permitted no more than six (6) transfers or withdrawals or a combination of such transfers and withdrawals, from your savings account (or money market account, if applicable) per calendar month, to another account at this institution, or to a third party by means of a pre-authorized or automatic transfer or telephonic agreement order or instruction and no more than three (3) of the six transfers may be made by check, draft, debit card or similar order made by you and payable to third parties. These limits do not apply to transfers from a checking account. A pre-authorized transfer includes any arrangement with Seaboard FCU to pay a third party funds from your savings (or money market account, if applicable) upon written or oral orders including through the Automated Clearing House (ACH). Transfers from your savings account using our Home Banking System are electronic transactions and count towards these limits. Automatic transfers from savings to checking accounts to cover electronic funds transfers (EFTs) checks you write and automatic debits at Seaboard Federal Credit Union count towards these limits. There are no limits on transfers to or from any loan account you have at the credit union or transfers to another Seaboard FCU account when the transfer is initiated in person, by mail or at an Automated Teller Machine (ATM). If a transfer request exceeds the transfer limitations set forth above, the Credit Union may refuse or reverse the transaction and suspend or close the account and charge any appropriate fees.

Posting transactions. Transactions are posted in a real time environment. (With the exception of VISA transactions)

VISA Payments: Will be applied the next business day providing the payment is made before close of business.

Conditions under which we will disclose information to a third party. You agree that we may, and you hereby authorize us to, disclose information to third parties about your account(s) or the transfers you make (1) where it is necessary for completing transfers; (2) in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; (3) in order to comply with government agency or court orders as permitted by law; or (4) if you give us your written permission.

Documentation of transactions. You will receive a monthly statement of your account activity. You will not receive any other slip or confirmation of a Home Banking transaction.

Error resolution. Telephone, write or email us at the number and addresses shown at the beginning of this Agreement, AS SOON AS YOU CAN, if you think your statement is wrong, or if you need more information about a transfer listed on the statement. We must hear from you no later than sixty (60) days after we send you the FIRST statement on which the problem or error appeared. Provide the following information:

1. Your name and account number.
2. A description of the error or the transfer you are unsure about, and a clear explanation of why you believe it is an error, or why you need more information.
3. The dollar amount of the suspected error.

If you tell us orally, we may require that you send your complaint or question in writing within ten (10) business days.

We will tell you the results of our investigation within twenty (20) days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to ninety (90) calendar days to investigate your complaint or question.

If we decide to do this, we will re-credit your account within twenty (20) business days for the amount you think is in error, so you will have the use of the money during the time it takes to complete our investigation. If we ask you to put your complaint or question in writing and do not receive it within ten (10) business days, we may not re-credit your account.

If we decide that there was no error, we will send you a written explanation within three (3) business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.

Cancellation. Your online account login remains our property. We may cancel your Home Banking privileges at any time without notice or cause. Any cancellation or termination shall not affect any of your existing liability to us. Your online account will be cancelled automatically when there is no activity in one calendar year. You must call, write or email to reinstate Home Banking.

Liability. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

If, through no fault of ours, you do not have enough money in your account to make the transfer.

If the Home Banking system was not working properly, and you knew about the breakdown when you started the transfer.

If circumstances beyond our control (such as fire or flood) prevent the transfer despite reasonable precautions that we have taken.

We expressly disclaim all warranties that the components of the Home Banking system shall function properly or be available for use.

Agreement modification. This Agreement may be amended by us without prior notice to you when such a change is immediately necessary to maintain or restore the security of the system or a member’s account; however, we will notify you in writing thirty (30) days prior to the effective date of any change in any term or condition of the Agreement or your account, if such change would result in greater cost liability for you or decreased access to your account.

Joint accounts. The request for Home Banking login authorizes all parties to a joint account, and by registering for Home Banking, you each agree to be jointly and severally bound thereunder.

Mobile Banking Disclosure

The Mobile Banking Agreement and Disclosure is an addendum to the Home Banking Agreement and Disclosure. Please read this Agreement carefully, and keep a copy for your records. The Agreement sets forth terms and conditions for the registration and use of the Mobile Banking Service (“Service”) offered by Seaboard FCU (“we”, “our”, “us”) for the member (“you”, “your”, or “user”).

By clicking “Accept” when you register for and upon using the Mobile Banking Service, you agree to all of the terms and conditions contained in this Agreement. We may offer additional Mobile Banking services and features in the future. Any such added Mobile Banking services and features will also be governed by this Agreement and by any terms and conditions provided to you at the time the new Mobile Banking service or feature is added and/or at the time of enrollment for the service or feature, if applicable. From time to time, we may amend these terms and modify or cancel the Mobile Banking Services we offer without notice, except as may be required by Law.

The Mobile Banking Service is any account, loan or other banking product accessed through the Mobile Banking Service. The terms and conditions stated in this Agreement are in addition to your and Seaboard’s rights and responsibilities set forth in the “Member Account Disclosures” (including, without limitation, “Consumer Liability for Electronic Funds Transfers”) disclosure brochure that was provided to you when you first opened your account with Seaboard FCU and that can also be found in the Brochures & Forms section on our website, http://www.seaboardfcu.com/useful-brochures.aspx.

Mobile Banking Service

Description of Service

The Mobile Banking Service consists of Mobile Banking. It is offered as a convenient supplemental service to our online Home Banking Service. It is not intended to replace access to Home Banking from your personal computer or other methods you might use for managing your accounts and services with us.

Mobile Banking uses the Wireless Application Protocol (WAP) which allows you to view your account balance, review recent account history, make mobile deposits, pay bills, and transfer funds between your accounts and to third-party payees using compatible Mobile Phones and/or Wireless Devices (collectively “Device”). You may choose to download and install our free Seaboard FCU Mobile Application (located at the Apple App Store and Android Marketplace) on your mobile device or use your mobile device’s web browser to access the Home Banking site.

Use of Service and Security

To enroll in Mobile Banking, you must first be a registered user of our Home Banking Service and have a valid email address registered to your account.

You are allowed to register up to five (5) different Devices.

Please review the instructions for registering and using the Mobile Banking Service on our website at http://www.seaboardfcu.com/services-homebanking.aspx.

You will utilize your current Home Banking ID and Password to access Mobile Banking. Because your password is used to access your accounts, and we are entitled to act on instructions received under your password, you should treat it as you would any other sensitive personal data. If you change your mobile telephone number, it will be your sole responsibility to access Mobile Banking and enter the appropriate updated information.

By registering for and using the Mobile Banking Service, you accept sole responsibility for understanding how to safely and securely use the Mobile Banking Service before you actually do so. You agree to contact us directly if you experience any issues with the Service. We may modify the Mobile Banking Service and the use thereof from time to time at our sole discretion. In the event of any such modifications, you are solely responsible for making sure you understand how to use the Service as modified.

Funds Transfers

You may use the Mobile Banking Service to transfer funds between your eligible Seaboard accounts (Internal Transfer).

You may also use the “Send Money” PayPal feature within Mobile Banking to transfer funds to third-party recipients (External Transfer) of your designation. The recipient does not require a PayPal account before you send the funds; however, the recipient will be required to establish a PayPal account before accessing the transferred funds online.

You acknowledge that Seaboard FCU cannot cancel or refund monies sent using the “Send Money” PayPal feature. You agree it is your sole responsibility to carefully verify the amount of funds you intend to send, the destination account, the e-mail address, and the mobile phone number of all third-party payee(s) prior to submitting any electronic funds transfers.

Federal regulations require financial institutions to limit the way withdrawals may be made from a savings or money market account. Each transfer from a savings or money market account using the Mobile Banking Service is counted as one of the six (6) limited transactions permitted each month for such accounts. We may also limit the type, frequency and amount of transfers for security purposes.

Mobile Deposit (Optional)

Mobile Deposit is a service offered through the Mobile Application for Android and iPhones that allows members to remotely deposit paper checks into their account by electronically transmitting a digital image of the check to us for deposit.

To use this service you must be enrolled in Mobile Banking.

We will establish a mobile deposit amount limit when you are enrolled into this service. You will have instant credit to your deposited funds up to your mobile deposit limit. You may contact Member Services to inquire about your instant credit amount.

We reserve the right, at our sole discretion to revoke your Mobile Deposit privilege. Revocation of Mobile Deposit privileges includes, but is not limited to, the following:

• Member account abuse
• Delinquent loans
• Non-sufficient funds (NSFs)
• Altered check
• Foreign check
• Incomplete checks
• Post-dated checks
• Stale-dated checks
• Payable to cash
• Payable to any person or entity other than you
• Deposit of a SFCU check drawn on your personal account
• Checks with inconsistent dollar amounts
• Non-negotiable items
• Any unlawful activity
• Improper use of the Mobile Deposit Service

Mobile Deposits transmitted during maintenance periods, or during other off-line hours as established by Seaboard FCU, will not be posted into your account until the next day. It is your responsibility to review your account history to ensure deposits have been posted.

Agreement & Disclosure (Bill Pay Optional)

This agreement governs the use of your Home Banking Bill Pay Service. By enrolling in Bill Pay, you, the credit union member, hereby authorizes your credit union to make payments on your behalf by debiting the member’s designated account and transferring the funds to the designated merchant accounts as indicated by the member via Home Banking Bill Pay. The agreements, rules, and regulations applicable to your checking accounts, savings accounts and other accounts, serviced by your credit union, remain in effect and continue to be applicable, except as specifically stated in this agreement.

Mobile Banking users will have the ability to access the Home Banking’s Bill Pay service via the Seaboard FCU Mobile Application (located at the Apple App Store and Android Marketplace) once the application has been installed on their Device.

The Mobile Application allows full feature use of Bill Pay, with the exception of adding Payees and Rush Payment. For security concerns, all Payees must be added to Bill Pay by logging into Home Banking.

DISCLOSURE OF PROCEDURES

When scheduling payments, please allow 2 business days for electronic payment and 5 business days if paying by check. (Choose a payment date at least 5 days prior to the due date on your bill when paying electronically and 10 days when paying by check) Scheduled payments that fall on a weekend or holiday will be paid on the next business day.

Open payee enrollment gives members unlimited capacity to add payees. In order to establish a level of quality control, your payees will be notified. Successful notification can take up to 4 days. Therefore, when setting up a payment for a new payee, please wait until the Payee Status reads “available.”

NOTE: Bill Pay will not issue payment to tax entities, collection agencies, government agencies, court ordered payment (alimony, child support, speeding tickets, etc.), payments to payees outside of the United States (including military postal codes), payments to securities transactions, payments to payoff special financing transactions, and unprocessed payments due to debit failures.

There is no limit to the number of payees and payments that you can set up using this service.

Relationships to Other Agreements

You agree that when you use the Mobile Banking Service, you remain subject to the terms and conditions of your existing agreements with us, and with any unaffiliated service providers, including, but not limited to, your mobile service provider and that this Agreement does not amend or supersede any of those agreements. You understand those agreements may provide for fees, limitations and restrictions which might impact your use of the Mobile Banking Service (such as data usage charges imposed on you by your mobile service provider). You agree to be solely responsible for all such fees, limitations and restrictions. You agree that only your mobile service provider is responsible for its products and services. Accordingly, you agree to resolve any problems with your provider directly and without involving us.

Any account, loan or other banking product accessed through the Mobile Banking Service is also subject to the “Member Account disclosures” (referenced above) located at http://www.seaboardfcu.com/Services-HomeBanking-Terms.aspx.

WE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES CONCERNING HOME BANKING AND/OR MOBILE BANKING SOFTWARE OR SERVICES OR BROWSER INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD-PARTY PROPRIETARY RIGHTS UNLESS DISCLAIMING SUCH WARRANTIES IS PROHIBITED BY LAW.

Mobile Banking Software License

Subject to your compliance with this Agreement, you are hereby granted a personal, limited, non-transferable, non-exclusive, non-sub licensable and non-assignable license (“License”) to download, install and use the free Seaboard FCU Mobile Application (located at the Apple App Store and Android Marketplace) on your Device within the United States and its territories. This License shall be deemed revoked immediately upon (i) your termination of this Agreement in accordance with its provisions; (ii) your deletion of the Seaboard FCU Mobile Application from your Device; (iii) our written notice to you of termination at any time which we may give with or without cause. If this License is revoked for any reason, you agree to promptly delete the Seaboard FCU Mobile Application from your Device. The provisions of this Agreement shall survive revocation of the License.

Your Obligations

Account Ownership/Accurate Information

You represent that you are the legal owner of the account(s) and other financial information which may be accessed via the Mobile Banking Service. You represent and agree that all information you provide to us in connection with the Mobile Banking Service is accurate, current and complete, and that you have the right to provide such information to us for the purpose of using the Mobile Banking Service. You agree not to misrepresent your identity or your account information. You agree to keep your account information confidential, up to date and accurate. You represent that you are an authorized user of the Device you will use to access the Mobile Banking Service.

Security

You agree to take every precaution to ensure the safety, security and integrity of your account, transactions, and personal identification information when using the Mobile Banking Service. You agree not to leave your Device unattended while logged into the Mobile Banking Service and to log off immediately at the completion of every session.

You agree not to provide any of your logon information (passwords, user-id/username, account-#s, etc.) to unauthorized persons. If you permit other persons to use your Device, logon information or any other means to access Mobile Banking, you will be held responsible for any transactions they authorize and we will not be liable for any damages resulting to you.

You accept responsibility for properly configuring, securing, and using your Device when accessing the Mobile Banking Service. You are responsible for ensuring your Device(s) stays protected from and free of malware (viruses, worms, “Trojan horses”, etc.), and for periodically updating your Device(s) with any related security patches/updates. Seaboard FCU will not be liable for any losses caused by the improper use of the Mobile Banking Service or your Device.

You agree to notify us immediately if a Device you use to access the Mobile Banking Service is lost, stolen, and/or you believe someone may have unauthorized access to your accounts. You also agree to sign an affidavit, file a police report and/or assist us in any investigation and/or prosecution of any alleged electronic banking crimes.

User Conduct

You agree the Mobile Banking Service is for the personal or business use of individuals authorized to access your account information. You agree not to make any commercial use of the Mobile Banking Service or resell, lease, rent or distribute access thereof. Furthermore, you agree not to reverse engineer or reverse compile any Mobile Banking Service technology, including, but not limited to, any software, feature or other applications associated with the Mobile Banking Service.

You agree not to use the Mobile Banking Service, the content, the network connect to, or information delivered through the Mobile Banking Service in any way that would be considered illegal or violate any law, statute or regulation. Harassment, threatening language, or your breach of this Agreement could result in the closure or suspension of your account.

Indemnity

You agree to indemnify, defend, and hold Seaboard harmless from and against any and all claims, actions, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of your use of the Mobile Banking Service, any negligent or intentional action or inaction, and/or any breach of the Terms and Conditions of this Agreement. You agree that this paragraph shall survive the termination of this Agreement for any reason.

Service Charges

There is a nominal charge for each payment transaction assessed to the Payer when using the “Send Money” PayPal feature. We reserve the right to institute charges for account access or for additional transactions or features in the future, but only after written and/or electronic notification to you at least 30 days in advance of the date such charges will take effect. Please refer to our Schedule of Fees and Charges posted in the Brochures & Forms section on our website, http://www.seaboardfcu.com/useful-brochures.aspx.

Additional Provisions

Mobile Banking is secured using industry standard technologies and SSL certificates that enable 128-bit encrypted communication. Notwithstanding our efforts to secure the Mobile Banking Service, you acknowledge the Internet is inherently insecure and that all data transfers occurring over the Internet could potentially be monitored and read by others. We cannot guarantee the security of electronically submitted information, and Seaboard FCU shall not be liable for any unauthorized interception or use thereof.

You acknowledge, agree and understand the Mobile Banking Service may not be accessible or may have limited utility over some mobile networks (while roaming or otherwise) or by other issues affecting your wireless carrier provider and/or other conditions or factors outside Seaboard’s control.